We're here to help

Support Center

Find answers, troubleshoot issues, and contact us about Pocket Flow.

Contact

Direct support

Email us at vishwainnovates@gmail.com. Include your device model, Android version, and a brief description of the issue.

Response time

We aim to respond within 2 business days. Complex issues may take longer, but we'll keep you updated.

Troubleshooting

Data & Backups

  • Ensure you have sufficient storage before importing or exporting files.
  • Keep regular backups of your data exports in a secure location.
  • After reinstalling the app, import your latest backup to restore history.

App Behavior

  • Update to the latest Pocket Flow release to receive fixes.
  • If the app freezes, force close it and reopen. Reboot your device if needed.
  • Check Android battery optimization settings if background tasks stop unexpectedly.

Privacy

Your data stays on-device. If you share exports for troubleshooting, remove sensitive information first.

Feature Requests

Suggest improvements

We welcome suggestions! Email us with the subject line "Feature Request" and describe what you'd like to see. Sharing a quick mockup or example flow helps us evaluate it faster.